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University of Pittsburgh School of Medicine
Division of Pulmonary, Allergy, & Critical Care Medicine



Patient Services

Our Locations Scheduling an appointment
Our Diagnostic Services Preparing for your appointment
Pulmonary Rehabilitation Receiving test results & prescriptions
Smoking Cessation Information Billing


Pulmonary Rehabilitation
Patients with lung disease often benefit from participation in a specialized exercise and education program known as pulmonary rehabilitation. Our program is part of the Comprehensive Lung Center, located on the fourth floor of the Falk Medical Building. The Pulmonary Rehabilitation program provides a thorough, six-week acute intervention for patients with impaired lung function. The goal is to improve patients’ overall function and increase their ability to perform regular daily activities without experiencing shortness of breath. View a map of the location of the Falk Medical Building.

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Smoking Cessation
The Division's physicians support the UPMC Wellness Program smoking cessation intervention. This comprehensive program combines pharmacologic therapy with behavioral medicine approaches to accomplish a successful outcome and is modeled after a nationally recognized program developed by PACCM physicians.

Smoking factsheets

UPMC also offers smoking cessation classes periodically throughout the year.
View complete class list.

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Scheduling an appointment

  • Hours and appointments
    Pulmonary, Allergy, and Critical Care Medicine maintains office hours Monday through Friday, 8 a.m. to 5:00 p.m. Physician visits are by appointment only. To schedule an appointment, contact us or use our online pre-registration form.
  • Canceling appointments
    If you are unable to keep your appointment or are going to be late, please call the office as soon as possible. This courtesy allows us to better serve other patients.
  • Emergencies

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Preparing for your appointment
For your first visit, please plan to arrive at least 20 minutes before your scheduled appointment. This will allow us to obtain the information needed to register you. To save time, use our online forms to pre-register. Please be prepared to provide the following information:

  • personal medical history
  • family history of medical problems
  • complete list of doses and kinds of medications that you are currently taking, including over-the-counter drugs, vitamins, supplements, and herbal medications complete list of any allergies to medications
  • name and telephone number of your pharmacy
  • your insurance identification card and any copayment fee that your carrier may require

If you have undergone prior testing of your lung disease, you may be asked to bring a copy of your testing reports, and actual xrays and tissue slides. This allows us to arrange a review by our specialists to provide the most comprehensive approach to your problem.

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Receiving test results & prescriptions

  • Test results
    Your physician may ask you to contact the office a few days after a test to discuss the results. Your physician will not contact you if the results of your test are normal; however, if you wish to know the results, you may contact us at 412-648-6161, and a member of our staff will assist you.
  • Prescriptions
    When you see your physician, please ask for enough prescription refills to last until your next appointment. If you find that you do not have enough refills, call the office between 8 a.m. and 5 p.m. Monday through Friday to request your refill. We will need to know the name of your medication, the dose, how often you take it, the name of your physician, your health insurance plan, and your pharmacy’s telephone number. Please do not wait until you run out of medication to call the office.

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Billing
We accept UPMC Health Plan, as well as most Highmark Blue Cross Blue Shield insurances, Medicare, Medicaid, Best Health Care of Western Pennsylvania, Gateway, and many others. All copays will be collected on the day of service. If you have questions about the health plans we accept or about our payment policies, please contact our office.

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